If you have questions about your Visa Benefits coverage as it relates to COVID-19, we are here to assist you. You may chat with one of our representatives by visiting the Visa Benefits Portal, logging in, and clicking the chat button.
If you need to submit a benefits claim related to travel, you may open the claim in the Visa Benefits Portal. Click here to begin the process.
International Medical Emergency Service
If you are traveling, purchased your tickets with your Visa Platinum, Visa Signature or Visa Infinite card and you need medical assistance during your trip, you may call the Visa Card Benefits Services number on the back of your card. If you are traveling in the United States, please call (1-800) 396-9665.
Check the contact telephone numbers for each country by logging in here.